Web-based collaboration software for bug tracking, change management, support, and help desk.

NetResults Tracker Help Manuals

For version 6.6.0

NetResults Tracker Help is available on our site by browsing to one of the following Guides:

User's Guide HTML PDF
Administration Guide HTML PDF
Installation Guide HTML PDF
User Management System Guide HTML PDF
Workgroup Management System Guide HTML PDF

Once you have installed Tracker Version 6.6.0 or newer, the Help Guides can be accessed at: Start > Programs > NetResults Tracker > Help Library

Knowledge Base

Our online Knowledge Base will have answers to many of your questions and can be accessed by browsing to Knowledge Base.

Help Versions

Print PDF Versions

For best results when printing PDF help documents, select File > Print in your browser, then check the box for "Shrink oversized pages to paper size", then click OK to print. Viewing or printing this document works best with Adobe Acrobat Reader version 5.0 or greater. Click here to download a free copy of Adobe Acrobat Reader.



NetResults Tracker (also called NRTracker) is a web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal.


NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or as a packaged software.