Concurrent Multiple-language Support
ProblemTracker supports multiple languages concurrently within each  record.  ProblemTracker is ready for companies with worldwide operations.

Multiple Time Zones
Each user can enter and view date & time in his own time zone and format

Remote Web-based Administration
All system administration features are available remotely through a Web browser.

Standard Databases Supported
Can use Access, SQL Server, Oracle in the backend.

Scalable
ProblemTracker is designed to allow use of separate database & Web server machines, and multiprocessors and load balancers. Thus, it allows  limitless expansion as your organization grows

Multiple Projects & Workgroups
ProblemTracker can track multiple projects for multiple workgroups, each with its own workflow, data fields, and other unique customization.

Out-of-the-box Templates
PT is shipped with  template data definitions and workflows for different applications (issue tracking, helpdesk, support, knowledge base) to enable you to quickly get started and become productive

Multi-language

Fig. 1. Multiple languages concurrently.

Fig. 2.  Multiple language support.

Web-based Administration