After logging in, each user is presented with their home page. By default, this page displays a summary of the records assigned to the user and the records reported by the user. The following elements of the home page can be customized:
To modify the group saved queries associated with the Home Page reports or to create a new saved query, use the information in the section Using Saved Queries & Reports.
To associate a different saved query for either of these reports, login to ProblemTracker, then click on the Personal Preferences link. In the Personal Preferences page, scroll down to the Report Settings section. Select one of the saved queries listed in the pulldown menu for either the First Home Page Report field or the Second Home Page Report field. Click OK to save your selection.
By default, the report layouts "Home Report1 [Users]" and "Home Report2 [Users]" are used in the group saved queries "Assigned To Me [Users]" and "Reported By Me [Users]", respectively. These saved queries appear on the Home Page of all users by default. If you make changes to the report layouts "Home Report1 [Users]" and "Home Report2 [Users]", the changes will affect any saved queries where these report layouts are selected.
Alternatively, you can select a different report layout for the saved query being used on your home page reports. To do this,
To modify or create a new report layout, use the information in the section Using Saved Queries & Reports.