NetResults ProblemTracker
Sending An Administrative Email

You can send an email with any message you would like to a ProblemTracker user from within ProblemTracker. You may wish to do this while performing administrative tasks as these emails will appear to be sent by the same user normally used to send notification emails.

To send an email to a user, follow these steps:

  1. From the ProblemTracker Administrator, press the "Send Email" button.
  2. Select a user from the combo box control labeled "To:", a message subject in the "Subject:" field, and a message body.
  3. Press the OK button to send the email and return to the ProblemTracker administrator.